Refund policy
All products are made to order.
Because each item is created specifically for your order, we do not accept returns or exchanges for change-of-mind purchases, including incorrect size selection, colour preference changes, or ordering mistakes.
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at:
Please include:
-
Your order number
-
A description of the issue
-
Clear photos showing the problem
Eligible claims will be reviewed and may qualify for a replacement or refund.
If a replacement is approved, there will be no additional cost to you.
For any questions regarding returns or refunds, please contact: